Monster.com Interview with Don Soderquist

In this interview presented by Monster.com and SmartBrief, Don Soderquist, Founding Executive of The Soderquist Center for Leadership and Ethics and retired COO of Walmart talks about why companies need to pay more attention to values and ethics.

Among his insights:

“Values are really the filters through which we process the decisions that we make — and it’s extremely important that we have good filters,” he says. Problems arise when not everyone has the same filters.

If values are touted at your company but not put into practice, it’s even worse than if you hadn’t mentioned them in the first place. “It is in the acting out of our values on a day-to-day basis that they become alive,” he says.

Among the key values at Don’s company: trust, integrity and a focus on customer satisfaction. “To me, integrity is at the top of the list.”